What to Install Before You Split Your Chats

What to Install Before You Split Your Chats

Before we start building, there is a small amount of prep. The good news is that you probably already have most of it. And it is a one-time setup, not a habit you have to keep up. Which apps do I need? Three, and all of them are free. WhatsApp Business, for your work lane. โ€ฆ

Three Questions That Sort Any Chat in Two Seconds

Three Questions That Sort Any Chat in Two Seconds

You know the three lanes now, so the next question is the practical one. How do you decide where a particular chat belongs without thinking about it for five minutes? Run it through three quick questions. The first yes decides, and you stop there. Question one: is it about work or earning? If yes, it โ€ฆ

Work, Noise and People: A Home for Every Chat

Work, Noise and People: A Home for Every Chat

Before you install or change anything, it helps to see the whole plan on one screen. It is three lanes, with one rule each. Once these three rules click, sorting any chat takes about two seconds. Which chats belong in WhatsApp Business? The rule: if it is about earning, it lives here. Clients, vendors, leads, โ€ฆ

Why One Inbox for Your Whole Life Stops Working

Why One Inbox for Your Whole Life Stops Working

Open WhatsApp and look at your chat list right now. You will probably find a client asking about an invoice, your mum, a delivery OTP, a school group, a stranger with a great investment opportunity, and your best friend. All in one place. All buzzing exactly the same way. All competing for the same attention. โ€ฆ

You Don't Have to Leave WhatsApp to Fix It

You Don't Have to Leave WhatsApp to Fix It

Someone always tells you to just get off WhatsApp and move to Signal. And the honest answer is always the same: I can't. Everyone I know is on WhatsApp โ€” my clients, my building group, the plumber, the kids' school. So leaving is not really an option. The good news is that leaving was never โ€ฆ

What a Photo of Your Child Quietly Gives Away

What a Photo of Your Child Quietly Gives Away

We all love sharing photos of our kids. The first day of school, the birthday party, the family trip. It is one of the nicest things about having a phone in your pocket. But here is something worth pausing on. Every post builds a permanent, public record of a child who is far too young โ€ฆ

That Panicked Call From Your Child May Not Be Them

That Panicked Call From Your Child May Not Be Them

Imagine your phone rings. It's your son, your daughter, a grandchild. The voice is unmistakably theirs, and they are clearly panicking. There's been an accident, or they've been arrested, and they need money immediately. And please, they say, don't tell anyone. Here's the hard part: that voice might not be them. How can somebody fake โ€ฆ

Wiping Your Old Phone Before You Sell Or Hand It Down

Wiping Your Old Phone Before You Sell Or Hand It Down

Selling your old phone, exchanging it, or handing it down to a parent? Most of us do the same thing โ€” delete a few photos, run a factory reset, hand it over. That isn't quite enough. Simply deleting files definitely isn't enough, and a factory reset alone isn't always enough either. Old photos, chats and โ€ฆ

What Does Your Phone Actually Know About You?

What Does Your Phone Actually Know About You?

You've probably had this moment. A torch app asks to see your contacts. A game wants to know your location. Neither has any business needing it. You tap Allow anyway, because the alternative is not using the app. If you've ever wondered what your phone actually knows about you โ€” and what you can do โ€ฆ

Is That Free Airport USB Charging Point Safe?

Is That Free Airport USB Charging Point Safe?

Your phone is about to die at the airport. There's a free USB charging point right there, and a boarding gate you can't leave. Tempting. It's still worth a second thought. What could go wrong with a charging port? That USB port doesn't just carry power. It carries data too, on the very same cable. โ€ฆ