We make things simple
Your broadband has been dead since morning and the helpline keeps playing the same song. There is a faster way to be heard, and it has been sitting on your phone all along. What is Twitter, and why is everyone calling it X? Twitter is a place where people post short public messages. The company …
You open a news site to read one article. A banner covers the top and a video starts playing on its own. Then a box slides up asking for your email. Why should I care about a few ads? Because they cost you more than patience. Every banner and auto-playing video quietly eats your data. …
Every September, Apple puts on a keynote and we all quietly start doing sums. By the end of it, the perfectly good phone in your pocket suddenly feels old. Let us be honest about this one first. Do I need to buy the new iPhone? Not every year, no. An iPhone bought today will keep …
The school wants a scanned copy of your child's birth certificate by tomorrow morning. Or the bank wants your PAN card, and there is no scanner anywhere in the house. Can't I just take a photo? You can, and it usually comes back looking wrong. The table under the document shows up in the frame. …
Your child is crying in a restaurant, and the quickest route to peace is the phone in your pocket. Every parent has done it, and nobody feels wonderful about it afterwards. How much is too much? The usual medical advice is no screens at all before the age of two. Between two and five, roughly …
It is four in the afternoon, you are still out, and your phone is at 12 percent. We have all felt that small panic while hunting for a plug point. The battery is never quite enough, and it quietly gets worse every year you own the phone. Three settings do most of the work, and …
You log in to your bank and a six-digit number arrives by SMS. That little number is doing more work than you think. A password on its own stopped being enough a long time ago. Passwords leak in company breaches, and most of us reuse the same one everywhere. Multi-factor authentication simply means proving who …
We all have one favourite password. It picks up a capital letter here, a number there, and off it goes to the next website. That one habit is the most common reason accounts get broken into. The target is usually your email, because your email is the reset button for your bank. What makes a …
You unbox a new iPhone, and it immediately asks you to sign in. That sign-in is your Apple Account. Apple used to call it an Apple ID; only the name changed. What is an Apple Account? Think of it like your PAN number. Your bank accounts, investments and tax returns all hang off one PAN. …
Your phone flashes "Storage almost full" just as you're trying to take a photo. Or worse, the laptop doesn't switch on one morning and ten years of files are inside it. That is the problem the cloud quietly solves. What exactly is the cloud? Everything on your computer sits on its hard drive, a disk …