What Your Old Device Is Worth, and Who Should Get It

The new one has arrived and the old one is sitting in a drawer. It still works, so throwing it away feels wasteful. Selling it feels like effort, and giving it away feels like admitting it is worthless. So it โ€ฆ

Authorised Service Centre or the Shop Down the Road?

The screen has stopped responding in one corner. The authorised centre is across town and quotes you a figure that makes you blink. The shop near the market says he will do it by evening for much less. Both answers โ€ฆ

Test It Hard While You Can Still Return It

The parcel arrives and you are delighted. You set it up, use it gently for a fortnight, and then notice the speaker crackles. By then the return window has closed and you are in warranty territory instead. Warranty means forms โ€ฆ

Buying Secondhand Without Getting Stuck With It

Somebody in a listings app is selling exactly the thing you wanted. It looks fine in the photos and the price is very good indeed. You are already imagining it on your desk. Slow down for ten minutes, because those โ€ฆ

The Spec Sheet Says a Lot. Most of It Does Not Matter.

At the bottom of every product page there is a long table of technical rows. You scroll through it and understand a handful. Then you assume the one with more rows must be the better product. That assumption is exactly โ€ฆ